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篇名 管理學報, 1998
第十五卷第二期:185-206
DOI:
企業組織中的組織禁忌:一項探索性研究
Organizational Taboos in Business Organizations : An Exploratory Study
作者
中文摘要
禁忌在人類學是指有關於神聖或不可接觸的事務以及約定成俗的禁制。傳統的商業禁忌有的來自經營者經驗的累積,也有來自民間風俗習尚避凶趨吉的心態。本研究嘗試探索現代企業組織的組織禁忌。研究者訪視三十位企業主管與員工,從訪視中得到七項主題:民俗禁忌、道德規範、管理規定、技術與業務機密、權威與社會的關係、溝通與情緒表達、競爭與合作。研究者認為,組織禁忌乃指在特定情形下,組織成員不應表現的行為期許。企業成員的行為禁制的來源有:信仰系統與宇宙觀、社會所尊崇的價值、人際互動的習慣或互惠、管理規定等。在管理上,企業選擇性納入各種禁忌,乃在於提高企業的營運效率並同時獲致組織控制的目的。
中文關鍵字
禁忌、組織禁忌、組織文化
英文摘要
Abstract : In anthropology, taboo is referred to things that are holy/untouchable and the conventional prohibitions. Some early taboos in businesses resulted from its owners’ accumulations of experiences; others were due to traditional customs to avoid bad luck or to obtain blessings. This study tried to explore organizational taboos in business organizations. The researcher interviewed thirty respondents, including both managers and first-line workers. Seven topics were found in the interviews: folk taboos, moral norms, managerial regulations, technological and business secrets, authority and social relations, communication and emotional expressions, competition and cooperation. The author suggests that, organizational taboo is referred to a behavioral expectation specifying how organizational members should not behave in given circumstances. The sources of behavioral prohibitions for business members include: human being’s belief systems and cosmology; the espoused values in the society; conventions and reciprocity in a interpersonal interaction; managerial regulations; etc. In management, businesses choose to incorporate taboos that can both boost their operating efficiency and at the same time acquire their goal of organizational control.
英文關鍵字
Taboos, Organizational Taboos, Organizational Culture.
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